Reuben Bell @ Clarion Housing Group

Reuben Bell @ Clarion Housing Group

Month: December 2018

With various offices around London, we went to see Reuben Bell in Clarion’s South London office, where Reuben is currently on our Future LDN programme as a Data Analyst apprentice at the largest housing association in the United Kingdom.

There are a number of fantastic apprenticeship stories around all of the awesome businesses we work with at LDN Apprenticeships and having built up a great relationship with Clarion Housing Group – who currently have three LDN Apprentices on their books – it was the perfect place to head for our case study series!

So we popped into their office to talk to Reuben about his decision behind starting an apprenticeship and what’s he’s currently learning within his role.

We also caught up with his line manager Rob Cheyne – the Finance, Compliance and Audit Coordinator at Clarion – to get his thoughts on hiring apprentices and how recruiting an apprentice like Reuben can benefit the business and his team.

Reuben started by telling us why he chose to do an apprenticeship and his decision to leave University after realising he wasn’t enjoying the course he had enrolled in.

“I wanted work experience and since this was my first job, I wanted something that would give me the necessary experience and confidence to flourish in this sort of environment.” Said Reuben.


“Within the first year of university, I realised I didn’t have much of an interest in what I was doing. I didn’t feel like I had a sense of direction and it wasn’t benefiting me. It was very expensive, so I decided to leave university and try a different path into work.”

After making the big decision to leave university and kickstart his career with an apprenticeship, it was now time to get a job!

Rob attended a Career Kickstarter day at our Lansdowne offices to recruit someone to work closely with him and help out with tasks and jobs as well as relieve some of the workload from his shoulders.

“We got to see a whole group of apprentices and what attracted me initially to Reuben was his knowledge and his attention to detail.” Said Rob


“He also seemed very level headed for someone at his age. This stood out for me massively when recruiting Reuben.”

After going for a work trial with Rob and Clarion, Reuben received the news he had been hoping for and got the job offer, meaning he could now start his apprenticeship journey with us!

Working in an office was going to be a completely new environment for Reuben and something he’d need to grasp relatively quickly. He explained what it was like learning the ropes when he started within his new role.

“It was a combination of ease and a bit of a challenge!


There were things I picked up quite quickly and enjoyed. It was mainly things like office etiquette which came as a bit of a shock.


Managing my time was especially difficult at first. It was very different to what I was used to but everyone was so helpful and welcoming, so the bedding in process was a really nice experience for me.”

Rob also enjoyed helping Ruben adapt at Clarion and got a lot out of helping someone at such a young age acclimatise into the workplace.

“The really enjoyable thing about having an apprentice in your team is helping them adapt into their first taste of work. 


Reuben has been great at learning new skills and taking things on board and it’s been great seeing somebody learn from small errors and improve their confidence over a short space of time.


To see him grow and mature in confidence is so rewarding.”

In conjunction with his role at Clarion, Reuben is also learning skills and gaining qualifications at our Lansdowne Training Hub with his Learning Development Specialist, Dharam.

The Digital Project Admin pathway teaches apprentices valuable skills that can be transferred over into the workplace. Allowing Reuben to gain the knowledge and confidence needed to help Rob and the team at Clarion.

“The admin pathway has allowed me to develop my project planning skills and plan assignments around my working life.


Understanding how much time I’ll need to complete certain things and how that will effect the end goal in a specific space of time has been really helpful.


My biggest achievement since starting my apprenticeship has not only seen me boost in confidence, but also my organisational skills. I certainly feel much more comfortable in a professional environment.”

With Reuben now almost one year into his role at Clarion, it’s fair to say recruiting him into the data analyst role has been a huge success!

He is now able to save Rob and his team an incredible amount of time and lift the workload off of more senior members of staff.

“Reuben has saved us heaps of time!


We receive a lot of queries on a daily basis and he is always on top of addressing those, taking a lot of work out of my hands.


That’s helped me tremendously because I can now focus on more strategic issues like building and developing relationships.


Instead of looking down and rushing around trying to deal with data enquiries, I’m able to look up and support my programme lead.”

Having had Reuben by his side and helping for the past year, Rob shared some advice for other businesses who may be looking to hire and introduce an apprentice into their team.

“I would definitely recommend hiring an apprentice.


It’s been a great experience and it’s a really good opportunity to give somebody their first taste in work.


It has been interesting meeting other employers that have said to me they found apprentices have actually been more beneficial than their permanent staff!


I would definitely go back and recruit apprentices.”

For Reuben, the experience of learning and developing within the workplace has already seen his skill set and confidence increase so much in such a short space of time.

So what advice would he give to someone who’s thinking of taking up an apprenticeship?

“I’d definitely say do it!


“It’s not easy all the time, but it’s certainly worth the experience. Your confidence will just grow because you’ll always be challenging yourself and doing new things.


You can only really gain from an apprenticeship!”

Reuben and his team at Clarion Housing Group are a brilliant example of how apprenticeships work for businesses and for young people. Highlighting the need to futureproof their business with young talent and inject new ideas into the company.

Congratulations to Reuben on his continued success and thank you to Rob for all of the continued support he has given to him.

If you’re thinking of HIRING an apprentice with us, click on the link below to discover more!

If you’re thinking of BECOMING an apprentice, click on the link below and find out how!

An Apprentice’s guide to London this Christmas!

An Apprentice’s guide to London this Christmas!


December has been here a week and it’s time to get Christmassy! To help you have yourself a merry little Christmas, we’ve decided to help you out with a list of the BEST and most AWESOME things to do and places to see in London this winter!

Winter Wonderland, Hyde Park

I don’t know about you, but my Christmas holiday would NOT be complete without a trip to Winter Wonderland!

Winter Wonderland is an AWESOME place to go if you’re looking  to get yourself in the festive mood, and it’s FREE to enter! Head over to Hyde park and have everything from thrilling fairground rides and ice skating, to charming Christmas markets and family shows!

Ice Rink, Somerset House

Get your skates on at Somerset House’s AWESOME 18th-century courtyard ice rink this month! Even if you can’t skate, go with friends and have fun learning, there’s no better place to begin.

Christmas Night Market,

Maltby Street

It may be cold outside but Maltby Street’s festive after-dark markets promise warming drinks & Christmassy treats. Beneath Bermondsey’s railway arches, the AMAZING  food market will run every Friday in the run-up to Christmas. Guests can enjoy festive dishes from around the world and sip on wine while listening to carol singers. If this doesn’t make you feel festive, nothing will!

Carnaby Street

Once the most swinging street in London and still amongst its most fashionable, Carnaby and its sister streets are well worth a visit during the festive season. Discover endless opportunities to shop for all sorts of gifts at a range of flagship shops and indie boutiques. And how about heading around the corner to visit Oxford Circus to see the wonderful lights?

Hamdi Tajeddin @ PMA Digital – Tech LDN Apprentice of the Month

Hamdi Tajeddin @ PMA Digital – Tech LDN Apprentice of the Month

I’m happy to announce that the winner of Tech LDN Apprentice of the Month is Hamdi Tajeddin @ PMA Digital.


LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP). Hamdi’s nomination is below:


Energy: PMA Digital is an incredibly high energy workplace and Hamdi has found his own inimitable place within our dynamic. Uniquely energetic, fun, funny, self-starting, highly attentive to detail and motivated yet cool under pressure, he is not only a great role model to younger apprentices, but even to his more experienced colleagues around him. 

Hamdi’s exponentially increasing ability, his can-do attitude and the great results he consistently delivers have made him the perfect candidate to take on some of our more challenging and high profile projects. He has done so with unparalleled enthusiasm. It’s not all glamorous, but Hamdi takes on even the more onerous tasks with the very same enthusiasm.

Willingness To Learn:
 Hamdi joined us a blank canvas and now finds himself a skilled and confident junior developer, a journey on which he has taken himself with gusto. He is beyond willing to learn – it is at the heart of his every day.


Ability To Take Feedback: Hamdi has successfully delivered projects for some of our most demanding clients; and with demanding clients comes demanding feedback. Not only has he taken this feedback on his broad shoulders – even when it requires the most frustrating backwards movement – but each piece of feedback has fed into his learning process.


Propensity To Take Action: In an incredibly fast-paced working environment, Hamdi has thrived under the pressure which comes with the job, always proactive in his approach to solving problems and delivering elegant solutions to complex problems. Forget having to ask twice – we don’t even need to ask once.


Congratulations Hamdi!

Samuel Edwards @ Digital Catapult – Future LDN Apprentice of the Month

Samuel Edwards @ Digital Catapult – Future LDN Apprentice of the Month

We’re happy to announce that the winner of Future LDN Apprentice of the Month is Samuel Edwards @ Digital Catapult.

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP). Samuel’s nomination is below:


Energy: Samuel is our youngest team member, but is mature for his age. The team couldn’t believe that he turned 18 last month and I expect the visitors that he deals with daily would be surprised. Samuel is our front of house coordinator which requires him to greet visitors and help them with their queries. He treats everyone – our regulars and first timers – with respect. People want to talk to him because he has such a lovely disposition and is always cheerful.


Enthusiasm: Often Samuel will offer to come in early when he knows we will be busier than usual. We say no but he still turns up early, which is always appreciated. He’ll happily do extra tasks that are not in his job description without being asked to. Visitors are drawn to him because he makes them feel welcome.


Willingness To Learn: Twice so far Samuel has worked with other teams (design and the events teams) to get a better understanding of what we do. On both occasions he wrote detailed reports explaining what he learned; plus the experience has helped him with his existing role.


Ability To Take Feedback: Samuel wants to learn and is always open to suggestions. He will also suggest ways that he thinks can improve how he works.


Propensity To Take Action: We are changing the way we track visitors and meeting room usage. Samuel came up with two excellent ideas that will be introduced next month: that we receive allowance alerts for visitors who have a room usage limit, and that when booking a room in the calendar that it automatically goes into Salesforce. In the meantime, he has been monitoring room and hot desk usage, which can be time consuming.



Congratulations Samuel!