Enkil Ceron Alvarez @ TechRelate – Tech LDN Apprentice of the Month

Enkil Ceron Alvarez @ TechRelate – Tech LDN Apprentice of the Month

Enkil Ceron Alvarez @ TechRelate – Tech LDN Apprentice of the Month

We're happy to announce that the winner of Tech LDN Apprentice of the Month is Enkil Ceron Alvarez @ TechRelate!   LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to...

Nyle @ X4 Group – Tech LDN Apprentice of the Month

 We're happy to announce that the winner of Tech LDN Apprentice of the Month is Nyle @ X4 Group!   LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action...

Danielle @ Bespoke Curtains and Blinds – Tech LDN Apprentice of the Month

We're happy to announce that the winner of Tech LDN Apprentice of the Month is Danielle @ Bespoke Curtains and Blinds    LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and...

Natasha Ali @ LDN Apprenticeships – Tech LDN Apprentice of the Month

We're happy to announce that the winner of Tech LDN Apprentice of the Month is Natasha Ali @ LDN Apprenticeships.   LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity...

Hamdi Tajeddin @ PMA Digital – Tech LDN Apprentice of the Month

I’m happy to announce that the winner of Tech LDN Apprentice of the Month is Hamdi Tajeddin @ PMA Digital.   LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take...

Sai Ganesh Maheshwaran @ Potensis – Tech LDN Apprentice of the Month

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Shahed Miah @ Pracedo – Tech LDN Apprentice of the Month

I’m happy to announce that the winner of Tech LDN Apprentice of the Month is Shahed Miah @ Pracedo   LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action...

Tommy Malcheryczk @ Xantura – Tech LDN Apprentice of the Month

The winner of Tech LDN Apprentice of the Month is Tommy Malcheryczk @ Xantura LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP). Tommy’s...

We’re happy to announce that the winner of Tech LDN Apprentice of the Month is Enkil Ceron Alvarez @ TechRelate!

 

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP). Read Enkil’s nominationbelow:

 

Energy: Enkil has embraced the role of first line engineer on our support desk with real vigour. Having quickly combatted his initial nervousness, he does not shy away from answering the phone – even if the trickiest customer’s name is flashing up on the phone. The reassurance and expertise he is beginning to demonstrate with our customers means that he is increasingly being asked for by name when clients call in, a sure sign of how well he has adapted to his role.

 

Enthusiasm: Enkil has shown how keen he is to familiarise himself with unknown technology and as well as getting to grips with what we have in the office, he has obtained his home router’s username and password so – in his own words – he can play around with it. He has taken a laptop home to enable this – as well as facilitate him working from home should the need arise – showing a real enthusiasm to always be learning and do the best job he can.

 

Willingness To Learn & Ability To Take Feedback: Our MD Julian has taken on a mentoring role of Enkil and when he is in the office, is seated beside him. This enables Enkil to get 1st hand insight into how Julian handles clients / calls and it is becoming increasingly evident that he is applying the TechRelate approach to his own day to day. Being sat so close to Julian, also means Julian gets to listen in on his calls and advise him on the best course of action – sometimes mid-call. It can be difficult to listen to the customer on the phone and be advised what to do by someone close by but Enkil takes Julian’s guidance in his stride, takes note of all suggestions of how to be more effective and applies these learnings to his subsequent calls.

Propensity To Take Action: At the beginning of the year  – as part of our ongoing ISO accreditation, we reviewed our ‘Internal Systems Champion’ list. Enkil was appointed responsibility for the Technical Area – maintaining structure, tidiness and availability of tools. Since he has had this responsibility, the Technical Area has never stayed so organised and he takes time every day to keep it in shape!

 

Congratulations Enkil!

 

Farhana @ Royal Society for Blind Children – Future LDN Apprentice of the Month

Farhana @ Royal Society for Blind Children – Future LDN Apprentice of the Month

We are happy to announce that the winner of Future LDN Apprentice of the Month is Farhana @ Royal Society for Blind Children!

 

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP). Farhana’s nomination is below:

Energy:

Farhana was the first apprentice ever employed in our department and her post had previously been designated a full-time role. Having identified the role’s potential as an apprentice post we amended its responsibilities to allow dedicated learning time and to take into account the probable youth, inexperience and development needs of our apprentice. However, Farhana threw herself into the role and it quickly became apparent that she was hungry to learn and more than capable of accepting the challenges of a multi-faceted role. Within a short space of time, Farhana had taken on the full range of responsibilities and duties attached to the role and has since undertaken additional project work with managers and colleagues across the organisation.

Enthusiasm:

Farhana quickly established herself as a popular member of the team. She conducts herself professionally and approaches her work with a maturity that belies her age and business experience. She is extremely organised and this allows her to be flexible, willingly adjusting her workplan to the changing priorities of her day. She is also reliable – if Farhana commits to something we know it will be done competently, with minimum supervision and within deadline. A natural problem solver, her growing self-belief has allowed her to voice her opinions and make suggestions, often drawing on her apprenticeship learning, and she can always be relied upon to remind us to lock our computers when we leave the room!

Willingness To Learn:

Farhana is a quick learner and this has enabled her to take on not only the full range of responsibilities associated with her role but also many additional tasks and personal development activities. She has initiative and is able to learn from colleagues and from each new business experience that she encounters. She also has the intelligence to apply each new piece of learning to all of her work, so that she is continuously reviewing and improving her own practice, to the benefit of the business.

Ability To Take Feedback:

 Farhana is happy to receive feedback, is never defensive and it is clear that she takes it on board and acts upon it. She is always willing to check her work, to clarify when she is unsure and to solicit feedback when it has not been offered. Importantly, she is also learning to be assertive in support of her own decisions and to give, as well as receive, feedback –  an important aspect of personal development.  

Propensity To Take Action:

Farhana has really developed in this area and is showing initiative and a willingness to take responsibility for her decisions. This has been particularly clear in her work on the new CRM system, when she has often taken independent action to deal with glitches, ensuring that the operation wasn’t interrupted and communicating across departments to update on system status and actions taken.

 

 

Congratulations Farhana!