LDN Apprenticeships: Apprentice of the Year and Manager of the Year WINNERS!

LDN Apprenticeships: Apprentice of the Year and Manager of the Year WINNERS!

Rob Davis

We have our winners!

We’re delighted to announce the winners of the Future LDN and Tech LDN Apprentice and Manager of the Year 2020!

This year we were inundated with nominations – receiving more nominations than the last two years COMBINED! So picking the winners was not easy!

Check out our announcement video to hear from our CEO, Simon Bozzoli, as well as from each winner from every category.


Below you’ll find every winner from each category and their fantastic nominations from their respective line-managers and apprentices. Congratulations to everyone nominated this year and to the LDN Apprenticeships Apprentice and Manager of the Year winners!

Tech LDN Apprentice of the Year

Matthew Rosete


Nominated by Pritesh Mawdiah: Head of Tech Support & Development

Matthew is one of the youngest apprentices we’ve had at Shocklogic and he is an outstanding human being!

His love for his work, his capacity to grow in every area of his life, his ability to confront difficult situations and take away a learning from every failure is an inspirational attitude for the team and the organisation.

He is an amazing member of the team and is always willing to jump in and help, always willing to teach others what he’s learnt and this, truly, is love care and commitment to that he does.


Matthew deserves not only apprentice of the month but also apprentice of the year should be created for such talented young minds. 

Future LDN Apprentice of the Year

Farhana Begum

Royal Society for Blind Children

Nominated by Sue Rivett: Service Improvement Manager

I’m really proud to nominate Farhana Begum for the Apprentice of the Year award.


When Farhana came to RSBC for a taster day she was quiet, timid and unsure of herself, though she demonstrated enough of the skills and qualities we needed for us to see her potential and offer her an apprentice place with RSBC.


We had expected our Apprentice Administrator role would provide the candidate with experience in completing a range of administrative tasks, such as making bookings, liaising with suppliers, keeping records and producing basic reports. However, the most important aspect of the role was handling all incoming phone and web enquiries. This required the postholder to have the confidence and maturity to be the first point of contact for families of visually impaired children and young people, some of whom might be in a fragile emotional state and all of whom were seeking advice or support.


As well as performing this vital aspect of the role so well, it quickly became apparent that Farhana was a super quick learner, had excellent organisational skills and was keen and eager to expand her role and take on new responsibilities, whilst at the same time managing the requirements of her apprenticeship work for Future LDN. So, within a short space of time, she took the lead in piloting the department’s use of a new CRM database, which involved her liaising with colleagues across the organisation, monitoring, troubleshooting and feeding back on issues and, in the initial stages, managing both digital and back-up manual systems. Her success in this earned her recognition from her departmental director and led to her being entrusted with other new projects, including responsibility for the department’s social media output.


Farhana has fully demonstrated EEWAP and her personal growth throughout her apprenticeship period has been impressive. It didn’t surprise me or any of her colleagues that she met all her deadlines and completed her apprenticeship modules with no work returned. She is a much-liked and greatly-valued member of the RSBC team and we had no hesitation in offering her a permanent role on completion of her apprenticeship.


Many thanks to LDN Apprenticeships for their support and I look forward to Farhana’s continued success in her future career.


Future LDN Manager of the Year

Adrian Califf

Warner Bros

Nominated by Future LDN Apprentice: Charlie Wait

I am nominating Adrian because I don’t believe anyone could have been as lucky as I was to have such a kind and considerate manager.

When joining Warner Bros, I entered a timid boy riddled with external problems and a fear for self-value. Adrian relentlessly stood with me and offered support and care in factors that others would turn a blind eye at. My time with Adrian has helped refine me and has most definitely turned me into the well-rounded man I am today.

Whilst working with Adrian, I was taught a myriad of information about film. From the basics of how the industry works, the progression & hard work needed to stick around and the technical nitty-gritty which is always evolving and forever changing the media landscape. Adrian would rigorously teach me the “ins and outs” of technical know-how and I in return would relish in the opportunity to indulge in his rhetoric.  

In regard to personal life, I was struck by a bout of bad health. Adrian always offered help & guidance and would make visits to see if I was ok and getting better. I then had a misfortune of family issues which was no uncommon factor in my young life. Adrian helped me, showed me how to be self-sufficient, deal with the pain caused by these circumstances and went out of his way to make sure I was safe.

The thing that I am most grateful for is the number of chances he took on me. I entered expecting to become the tea boy but Adrian gave me chance upon, chance to prove myself. Sometimes our ideologies and visions would not align but that was only because Adrian had already considered the possibilities had seen their downfalls. If it was a possibility that he may not have considered, then instead of rejecting my ideas he would help me carry them out and see them to full fruition.  

Adrian is a brilliant manager not because he leads from the front but because he leads from the back and by doing so, makes sure no one is left behind! He raises you up when you’re down and pushes you forward when you fall back.

“A Leader is one who knows the way, goes the way and shows the way” John C. Maxwell.


Tech LDN Manager of the Year

Marc Roberts


Nominated by Tech LDN Apprentice: Leydiane Alves de lima

Marc has been the best manager to work for as he is all things you would wish for when working at a new job. Since my first day, he has made me feel a part of the team and eased my nerves of starting a new job in a completely new field. Despite not knowing much and needing help with small things, he always made me feel like a valued member of the team and invested in me before I could see any potential in myself.

No matter how long I took to complete a task he was always patient and understanding, and gave me all the time I needed to figure it out.

In addition to that, he has involved me in more challenging tasks which has given me valuable experience doing so in the right time to ensure I did not burnout. These are the things that make him an excellent leader of the tech team and CTO to hiyacar as he displays these attributes consistently to anybody that needs his help whatever the time.


LDN Apprenticeships: Coronavirus

LDN Apprenticeships: Coronavirus

Rob Davis


As of Wednesday 18th March, LDN Apprenticeships has moved to being fully remote.

Whilst this changes our processes slightly, the results of our work remain the same as they have always been.


 We have been delivering our apprenticeships both in-person and digitally for some time now. For the vast majority of our team, this means that they’re continuing their normal work, but they’re doing it exclusively using electronic means – video conferencing software and online messaging services. We have had these systems in place for a number of years, so our team have taken to it like ducks to water.


We are pleased to say that this means the LDN experience for candidates, apprentices and employers remains at the high standards we have delivered for almost ten years.


How will we deliver our apprenticeships and support our current LDN Apprentices? 

Our brilliant Skills Coaches are trained to deliver digital classes, meaning we are able to seamlessly transfer our workshops over to a remote teaching structure. We are making use of a range of innovative features within our video conferencing software to ensure we maintain a high level of engagement and collaboration in our classrooms, as well as allowing for one to one tutoring where it’s needed.


Making sure our apprentices are able to continue their apprenticeship is of paramount importance to us. Switching to a digital first delivery and ensuring that we remain aligned to the requirements of our apprenticeship curriculum is something we are able to not only support, but implement to the highest standard.


As well as continuing monthly coaching sessions with every learner, our Skills Coaches and Safeguarding Officers are able to provide any pastoral care or support that is needed. As is normally the case – apprentices can contact their Skills Coach or another member of the LDN team to raise any issues they may be having through any of our communications channels.


Making sure our apprentices still feel supported under the current circumstances is essential and we will continue to work with them and support them day in and day out.


Pairing companies with the best talent.

With our current digital systems in place – we are in a unique position to continue matching brilliant candidates with awesome businesses.


Our process has been adapted to suit the current environment, but the results remain the same – we continue to be utterly focused on helping talented young people to find jobs they love and start meaningful careers.


Our Career Kickstarter events are now being delivered digitally, with candidates being interviewed and screened via video call before meeting employers online.


Thanks to our network and application system, we’re continuing to attract some of the best young talent who are looking to kickstart their career with an apprenticeship.


If you would like to know how we can continue to help you find the best young talent for your business, please get in contact with us here.

If you are looking for an apprenticeship and would like to find out more about our current recruitment process – please email us at hello@ldnapprenticeships.com.

If you have any further enquiries – please email us at hello@ldnapprenticeships.com

Best wishes,

The LDN Apprenticeships Team.


LDN Apprenticeships & Cloud Gateway Working Together

LDN Apprenticeships & Cloud Gateway Working Together


 LDN Apprenticeships take a digital first approach for continued support of London businesses and apprentices during Coronavirus pandemic


Cloud Gateway donates hardware for the creation of a virtual training room

LDN Apprenticeships will take a digital first approach to support 160 apprentices across 100 different London businesses, protecting small businesses and the wider London economy during the Coronavirus pandemic. The company will make the move to distance learning as part of their programme, ‘Do everything differently – but get the same results’, during this challenging time.

LDN Apprenticeships, founded in 2010, partners with over 100 businesses to provide a range of tech and digital apprenticeships – from Digital Marketing and Software Development, to Finance/Accounting and Business Administration. Working with young Londoners from diverse backgrounds, the scheme has successfully placed over 700 people into their dream jobs.

During the Coronavirus pandemic, distance learning has become essential to ensure that education and training can continue to provide apprentices with the best tools to succeed and remove any opportunity for a skills gap to grow.

Cloud Gateway, who recruited an apprentice from LDN Apprenticeships in January of this year, has donated equipment such as a computer, webcam and accessories to transform a LDN Apprenticeships meeting room into a distance learning facility, to host online learning sessions for its 160 apprentices. Cloud Gateway’s donation has protected the continuation of the young apprentice scheme and given LDN Apprenticeships the tools to provide a world class training service, no matter the circumstances.

Justin Day, CEO & co-founder of Cloud Gateway said, “We have worked closely with LDN Apprenticeships this year, with one of our own fantastic team coming through the scheme. Cloud Gateway is committed to championing young talent making sure that they feel supported and encouraged to pursue their dreams. The work that LDN Apprenticeships do is fantastic, and we are delighted to be supporting them while they continue the great work in unprecedented circumstances.”

LDN Apprenticeships CEO, Simon Bozzoli said of the donation, “Businesses large and small are facing a huge challenge as the Covid-19 pandemic unfolds. At LDN Apprenticeships we’re working harder than ever to ensure we continue to provide an outstanding service to our apprentices and employers. The support we have had from Cloud Gateway will make it easier for us to achieve this.

We’ve converted all of our teaching sessions into video conferences and we are conducting our workplace coaching sessions and interviews for prospective apprentices via video call. Being able to provide this level of consistency means that our 160 apprentices will continue

to be supported and we know this is massively valuable to the 100+ employers that they work for.”

If you’re thinking of HIRING an apprentice with us, click on the link below to discover more!

Joseph @ Lilian Baylis – LDN Apprentice of the Month

Joseph @ Lilian Baylis – LDN Apprentice of the Month




We are happy to announce that the winner of LDN Apprentice of the Month is Joseph @ Lilian Baylis Technology School!

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP).

Joseph was nominated by his Skills Coach – Aziz, and the awesome feedback was provided by Joseph’s line-manager and Network Manager at Lilian Baylis – Sinasi Eryilmaz.

Joseph is also an apprentice from the Lambeth Made initiative – which helps young Lambeth residents kickstart their careers with an apprenticeship.

You can read the full nomination below!




Joseph may not come across as an energetic person however he always has more than enough energy to perform his tasks and to do his job. He does not run around like a headless chicken even if he is extremely busy and under pressure. He always uses his energy efficiently and effectively by planning, organising and prioritising his jobs. I think this is one his greatest strengths.



Joseph is a driven person. He is always enthusiastic about bettering his skills and learning new ones. He has always been happy doing his jobs including the most routine and boring ones.

Joseph has had prolonged cold for a few months and he also recently had a minor surgery which did not stop him coming to work.


Willingness To Learn


Joseph joined us as an apprentice in August 2019. When we interviewed him for the post I noticed that he knew what he wanted, he had clear plans for his future, and he asked a lot of questions. What impressed me the most was that Joseph was an excellent listener, which I believe is a key attribute and sign of willingness to learn.

Joseph is a quick learner, he rarely asks the same question twice. He is always keen to learn something new and never shies away from extra jobs and responsibilities.


Ability To Take Feedback


Joseph was a student in Lilian Baylis Technology School before joining us as an apprentice. I did not know him personally while he was a student but no teacher has given a negative feedback about him, all feedback was positive. As his line manager, I have not had to give any negative feedback to Joseph yet. Joseph has taken positive feedback really well, he has not become over confident, arrogant or complacent.


Propensity To Take Action 


 Joseph never stops thinking and doing things, he is an observant person. When he notices something is not right, he takes action to correct them. Our IT office is much tidier and cleaner since he started. He cannot stand a mess and does not postpone his tasks.


 Outstanding Achievements

Joseph has been completed following tasks that have benefited the school immensely;

  1. Joseph carried out a teacher laptop hard disk upgrade last summer. He upgraded the hard disk of 80 teacher laptops with minimum help. He is now fully in charge of maintaining them without my help. Due to his work, laptops perform much better.
  2. He audited 400 Chromebooks and has been responsible from proactively managing them. Because of this, we have less damage to Chromebooks and they are effectively used.
  3. We purchased online Asset Management System, Joseph has been responsible from setting it up and maintaining it.


Congratulations Joseph! 

If you’re thinking of HIRING an apprentice with us, click on the link below to discover more!

If you’re thinking of BECOMING an apprentice, click on the link below and find out how!

Maddie @ MRM McCann – LDN Apprentice of the Month

Maddie @ MRM McCann – LDN Apprentice of the Month




We are happy to announce that the winner of LDN Apprentice of the Month is Maddie @ MRM McCann!

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP).

Maddie was nominated by her Skills Coach – Kevin, and the brilliant feedback was provided by Maddie’s line-manager and QA Lead at MRM McCann – Hector Ortega.

You can read the full nomination below!




Madeleine came to MRM McCann to develop her knowledge and career mainly within the QA Department.

Since the beginning she has been a very solid, trustful and reliable member of my team! Maddie has spent parts of the week with the Development Team learning and putting into practice several subjects related to Dev.

Ever since day one she has demonstrated great learning of her roles and tasks; applying this knowledge on her position with good management, leadership and ownership skills.

Maddie is always happy and positive, demonstrating our Company Values, also known as the 5C’s (Collaborative, Commercial, Creative, Curious and Can Do); all attributes she excels  within the QA Team with great care. Her communication is very open minded with everyone at all levels.

She knows the company policies and objectives well, and works hard to meet any deadlines, even if this involves working extended hours. Fast, accurate and to the point always being able to deliver well on time.



She is extremely proactive, curious and willing to learn and know more; the why and the how Agile Software Development is our strength at MRM and the importance of having a solid Quality Assurance Team to ensure the greatest level of quality of everything that is produced.

Maddie is always keen to help, even when there is a lot for her to complete. She never hesitates in taking tasks from other people in the team or finding a way to assist in other ways or advance on something else.

She will not stop until the acceptance criteria defined in the scope of the project is met. She will try all the possible ways and user journeys until the expected results are proven to be valid, that either being developing certain pieces of code or testing the outcome of the software produced. Her organisation, methodology, patience, hard work and care is something to be very proud!


Willingness To Learn


She has gained through the months a great knowledge about the clients and job and she does not hesitate in transferring this to anyone who approaches her. She is always keen and willing to help at any time anyone, and not just within her team but across every team and person within the company. A very professional, impressive time-keeping and quick learner.

She does not hesitate in asking members within her team or other teams as Dev, UX, Designers, Project and Account Management about anything she does not know or want to know more. The true fact is that she is never without anything to do at the times we are quiet at work, she instead spends her time learning new tools either taking the online courses or by shadowing other members of the team.


Ability To Take Feedback


Knowing how to listen, understand and process any feedback, whether positive, negative or neutral is one of the most important tasks on anyone’s career development, especially at the early stages taking experience from a first employee and the futures to come. Madeleine is no exception and I often refer her good understanding as a great example to other members of the team.

She follows on each question we at QA raise on a most perfect timely manner, having always a professional and to the point answer, and where appropriate, taking ahead any suggestions, queries, good or wrong ways into consideration either for use or future reference.


Propensity To Take Action 


Due to the business nature, we are a fast-paced environment where not always the right, most appropriate and process-defined way is taken in order to complete certain projects.

We in the QA Department are at the very last stage of the Software Life Cycle Development, and that is a big responsibility what lies on our backs. We work following a very strict process, with lots of documentation and checklists, software tools and liaising non-stop with multiple departments. We work as individuals, in couples and a part of a wider team; Madeleine has exposure to all of these different possibilities, and learnt well about all the processes, security and checklists we must adhere in order to provide what we excel at; a great quality product. However, coming to that point is not always as straightforward as one may think.

Along the way, processes and checklists become merely communication over emails or in person, and information starts to be missing and/or incomplete in order to make our work. Chasing is super important, and requesting the right briefs and documents to be able to do the work mandatory, even when other teams try to push through the work to QA without the relevant documents.

Madeleine has learnt that saying no does not always mean a negative word, and so reporting situations which are not right. She does not stay quiet; she does not fear nor hesitate in having her voice when something is not right, and she is encouraged to do so; because she knows he tasks and role, and her attention to detail and work well done her greatest strengths.


Outstanding Achievements


Because of the nature of the program, Maddie has spent her time across different teams and departments to get a most wide knowledge on how the Agency works. Hence although hard to nail down to merely one example, it is worth to highlight the week she spent with the User Experience Team.

She had some induction sessions with our UX Department, who provided and shared an overview of what the UX team does and how involved they are at the different stages of the projects. Thereafter, as part of her exposure to UX, she was invited to come along with the UX Team to a Journey Mapping Workshop, get involved and understand how these are created.

Such workshop was structured by a presentation from the Lead Data Strategist and the UX Practice Lead, followed by a discussion into customer experience and how one should look at Journey Mapping in four easy steps: Deciding on the topic, collecting the data, defining the goal and express your idea (clarity over beauty, it is not all about the visual impact visual impact comes second).
She learnt from this that mapping as such, has different levels:

  • Relationship mapping. Maps the relationship between a person and a brand at different moments in time. This is one of the tools within MRM to help find individual truths, smooth the way and stir the soul. The map is only a starting point and is rarely the only tool used, but provides a broad view, which can be expanded upon to provide more detail
  • Experience mapping. Shows total customer engagement
  • Journey mapping. Shows a customer’s full path through a product or service
  • Touchpoint mapping. Provides a clear view of a customer’s interactions with a product or service.

The workshop concluded by an interaction in the real life. Split into teams, they were asked to go to different coffee shops around the local area, then came back to put in practice and create a map with all four elements: relationship, experience, journey and touchpoints.
The outcome was a success and interesting to see how other team members thought of issues others did not considered such as a lack of gluten free options in the shop or the music not fitting in with the theme of the shop.

Lastly after the workshop, the head of UX briefed Madeleine on a map that needed to be updated for one of Vauxhall microsites. She was asked to add any new paths that could be taken by customers across the website, any new touchpoints and the relationship with the site, in this case, when buying a car. Her valuable additions included stages in a person’s lifetime when to purchase a new car; for example, this could be retirement or when becoming a parent. Other tasks required adding any pain points that could occur during the use of the site and car purchase, as example, the customer may feel out of control after purchasing the car if they were not updated on the status of their delivery. The practise was a success, and it involved several iterations of updates until completion!


Congratulations Maddie! 

If you’re thinking of HIRING an apprentice with us, click on the link below to discover more!

If you’re thinking of BECOMING an apprentice, click on the link below and find out how!