fbpx
Joseph @ Lilian Baylis – LDN Apprentice of the Month

Joseph @ Lilian Baylis – LDN Apprentice of the Month

 

 

 

We are happy to announce that the winner of LDN Apprentice of the Month is Joseph @ Lilian Baylis Technology School!

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP).

Joseph was nominated by his Skills Coach – Aziz, and the awesome feedback was provided by Joseph’s line-manager and Network Manager at Lilian Baylis – Sinasi Eryilmaz.

Joseph is also an apprentice from the Lambeth Made initiative – which helps young Lambeth residents kickstart their careers with an apprenticeship.

You can read the full nomination below!

 

Energy

 

Joseph may not come across as an energetic person however he always has more than enough energy to perform his tasks and to do his job. He does not run around like a headless chicken even if he is extremely busy and under pressure. He always uses his energy efficiently and effectively by planning, organising and prioritising his jobs. I think this is one his greatest strengths.

 
Enthusiasm

 

Joseph is a driven person. He is always enthusiastic about bettering his skills and learning new ones. He has always been happy doing his jobs including the most routine and boring ones.

Joseph has had prolonged cold for a few months and he also recently had a minor surgery which did not stop him coming to work.

 

Willingness To Learn

 

Joseph joined us as an apprentice in August 2019. When we interviewed him for the post I noticed that he knew what he wanted, he had clear plans for his future, and he asked a lot of questions. What impressed me the most was that Joseph was an excellent listener, which I believe is a key attribute and sign of willingness to learn.

Joseph is a quick learner, he rarely asks the same question twice. He is always keen to learn something new and never shies away from extra jobs and responsibilities.

 

Ability To Take Feedback

 

Joseph was a student in Lilian Baylis Technology School before joining us as an apprentice. I did not know him personally while he was a student but no teacher has given a negative feedback about him, all feedback was positive. As his line manager, I have not had to give any negative feedback to Joseph yet. Joseph has taken positive feedback really well, he has not become over confident, arrogant or complacent.

 

Propensity To Take Action 

 

 Joseph never stops thinking and doing things, he is an observant person. When he notices something is not right, he takes action to correct them. Our IT office is much tidier and cleaner since he started. He cannot stand a mess and does not postpone his tasks.

 

 Outstanding Achievements

Joseph has been completed following tasks that have benefited the school immensely;

  1. Joseph carried out a teacher laptop hard disk upgrade last summer. He upgraded the hard disk of 80 teacher laptops with minimum help. He is now fully in charge of maintaining them without my help. Due to his work, laptops perform much better.
  2. He audited 400 Chromebooks and has been responsible from proactively managing them. Because of this, we have less damage to Chromebooks and they are effectively used.
  3. We purchased online Asset Management System, Joseph has been responsible from setting it up and maintaining it.

 

Congratulations Joseph! 

If you’re thinking of HIRING an apprentice with us, click on the link below to discover more!

If you’re thinking of BECOMING an apprentice, click on the link below and find out how!

Maddie @ MRM McCann – LDN Apprentice of the Month

Maddie @ MRM McCann – LDN Apprentice of the Month

 

 

 

We are happy to announce that the winner of LDN Apprentice of the Month is Maddie @ MRM McCann!

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP).

Maddie was nominated by her Skills Coach – Kevin, and the brilliant feedback was provided by Maddie’s line-manager and QA Lead at MRM McCann – Hector Ortega.

You can read the full nomination below!

 

Energy

 

Madeleine came to MRM McCann to develop her knowledge and career mainly within the QA Department.

Since the beginning she has been a very solid, trustful and reliable member of my team! Maddie has spent parts of the week with the Development Team learning and putting into practice several subjects related to Dev.

Ever since day one she has demonstrated great learning of her roles and tasks; applying this knowledge on her position with good management, leadership and ownership skills.

Maddie is always happy and positive, demonstrating our Company Values, also known as the 5C’s (Collaborative, Commercial, Creative, Curious and Can Do); all attributes she excels  within the QA Team with great care. Her communication is very open minded with everyone at all levels.

She knows the company policies and objectives well, and works hard to meet any deadlines, even if this involves working extended hours. Fast, accurate and to the point always being able to deliver well on time.

 
Enthusiasm

 

She is extremely proactive, curious and willing to learn and know more; the why and the how Agile Software Development is our strength at MRM and the importance of having a solid Quality Assurance Team to ensure the greatest level of quality of everything that is produced.

Maddie is always keen to help, even when there is a lot for her to complete. She never hesitates in taking tasks from other people in the team or finding a way to assist in other ways or advance on something else.

She will not stop until the acceptance criteria defined in the scope of the project is met. She will try all the possible ways and user journeys until the expected results are proven to be valid, that either being developing certain pieces of code or testing the outcome of the software produced. Her organisation, methodology, patience, hard work and care is something to be very proud!

 

Willingness To Learn

 

She has gained through the months a great knowledge about the clients and job and she does not hesitate in transferring this to anyone who approaches her. She is always keen and willing to help at any time anyone, and not just within her team but across every team and person within the company. A very professional, impressive time-keeping and quick learner.

She does not hesitate in asking members within her team or other teams as Dev, UX, Designers, Project and Account Management about anything she does not know or want to know more. The true fact is that she is never without anything to do at the times we are quiet at work, she instead spends her time learning new tools either taking the online courses or by shadowing other members of the team.

 

Ability To Take Feedback

 

Knowing how to listen, understand and process any feedback, whether positive, negative or neutral is one of the most important tasks on anyone’s career development, especially at the early stages taking experience from a first employee and the futures to come. Madeleine is no exception and I often refer her good understanding as a great example to other members of the team.

She follows on each question we at QA raise on a most perfect timely manner, having always a professional and to the point answer, and where appropriate, taking ahead any suggestions, queries, good or wrong ways into consideration either for use or future reference.

 

Propensity To Take Action 

 

Due to the business nature, we are a fast-paced environment where not always the right, most appropriate and process-defined way is taken in order to complete certain projects.

We in the QA Department are at the very last stage of the Software Life Cycle Development, and that is a big responsibility what lies on our backs. We work following a very strict process, with lots of documentation and checklists, software tools and liaising non-stop with multiple departments. We work as individuals, in couples and a part of a wider team; Madeleine has exposure to all of these different possibilities, and learnt well about all the processes, security and checklists we must adhere in order to provide what we excel at; a great quality product. However, coming to that point is not always as straightforward as one may think.

Along the way, processes and checklists become merely communication over emails or in person, and information starts to be missing and/or incomplete in order to make our work. Chasing is super important, and requesting the right briefs and documents to be able to do the work mandatory, even when other teams try to push through the work to QA without the relevant documents.

Madeleine has learnt that saying no does not always mean a negative word, and so reporting situations which are not right. She does not stay quiet; she does not fear nor hesitate in having her voice when something is not right, and she is encouraged to do so; because she knows he tasks and role, and her attention to detail and work well done her greatest strengths.

 

Outstanding Achievements

 

Because of the nature of the program, Maddie has spent her time across different teams and departments to get a most wide knowledge on how the Agency works. Hence although hard to nail down to merely one example, it is worth to highlight the week she spent with the User Experience Team.

She had some induction sessions with our UX Department, who provided and shared an overview of what the UX team does and how involved they are at the different stages of the projects. Thereafter, as part of her exposure to UX, she was invited to come along with the UX Team to a Journey Mapping Workshop, get involved and understand how these are created.

Such workshop was structured by a presentation from the Lead Data Strategist and the UX Practice Lead, followed by a discussion into customer experience and how one should look at Journey Mapping in four easy steps: Deciding on the topic, collecting the data, defining the goal and express your idea (clarity over beauty, it is not all about the visual impact visual impact comes second).
She learnt from this that mapping as such, has different levels:

  • Relationship mapping. Maps the relationship between a person and a brand at different moments in time. This is one of the tools within MRM to help find individual truths, smooth the way and stir the soul. The map is only a starting point and is rarely the only tool used, but provides a broad view, which can be expanded upon to provide more detail
  • Experience mapping. Shows total customer engagement
  • Journey mapping. Shows a customer’s full path through a product or service
  • Touchpoint mapping. Provides a clear view of a customer’s interactions with a product or service.

The workshop concluded by an interaction in the real life. Split into teams, they were asked to go to different coffee shops around the local area, then came back to put in practice and create a map with all four elements: relationship, experience, journey and touchpoints.
The outcome was a success and interesting to see how other team members thought of issues others did not considered such as a lack of gluten free options in the shop or the music not fitting in with the theme of the shop.

Lastly after the workshop, the head of UX briefed Madeleine on a map that needed to be updated for one of Vauxhall microsites. She was asked to add any new paths that could be taken by customers across the website, any new touchpoints and the relationship with the site, in this case, when buying a car. Her valuable additions included stages in a person’s lifetime when to purchase a new car; for example, this could be retirement or when becoming a parent. Other tasks required adding any pain points that could occur during the use of the site and car purchase, as example, the customer may feel out of control after purchasing the car if they were not updated on the status of their delivery. The practise was a success, and it involved several iterations of updates until completion!

 

Congratulations Maddie! 

If you’re thinking of HIRING an apprentice with us, click on the link below to discover more!

If you’re thinking of BECOMING an apprentice, click on the link below and find out how!

Priyanga @ eu Networks – Future LDN Apprentice of the Month

Priyanga @ eu Networks – Future LDN Apprentice of the Month

 

We are happy to announce that the winner of Future LDN Apprentice of the Month is Priyanga @ euNetworks!

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP).

Priya was nominated by her Skills Coach – Steve, and the feedback was provided by Priya’s line-manager and Network Development Director at euNetworks -Patrick Sheridan.

You can read the full nomination below!

 

Energy

 

Priya is always positive and keen to be involved in Network Development meetings. She takes on tasks without issue and seeks out how to resolve any roadblocks by talking to colleagues and asking for guidance. She regularly asks me if she can help or provide support to the team and programmes we are working on. 

 
Enthusiasm

 

Priya is enthusiastic about what Net Dev does and why! What our role is in the company and how we deliver success. She takes on completes tasks without issue and completed to a high standard. 

 

Willingness To Learn

 

Priya is always keen to learn and questions all the team on strategy, decisions and assumptions. The Net Dev role is unusual in that it consists mainly of people who have years of experience in various telco fields. Priya never gets overawed or flinches from asking the team questions on what we are doing. I think she deserves a lot of credit for maintaining a positive approach where others, I imagine, may not. She takes notes and records what she has learnt for future reference.

 

Ability To Take Feedback

 

Priya is always willing to listen to feedback from the team and keen to hear how she can further her learning. She does listen and take notes of areas where we think she can improve her knowledge. 

 

Propensity To Take Action 

 

As mentioned Priya is always keen to help and support the team. She will reach out to the team and her colleagues pro-actively. A recent example of this was when she was asked to produce some GIS / KMZ maps for a project which was a complex, time consuming task. It needed technical help so rather than give up she asked an SE member for support and worked it through to a successful conclusion. 

 

 

I would like to say that Priya is a genuinely nice person and has always added positivity to the team. She has always wanted to do her best and be involved in the Net Dev area which is not easy for someone coming in to company without experience. She is a valuable team member and deserves recognition for her great work this year.

 

Congratulations Priya! 

If you’re thinking of HIRING an apprentice with us, click on the link below to discover more!

If you’re thinking of BECOMING an apprentice, click on the link below and find out how!

Sean @ Twisted Fish – Tech LDN Apprentice of the Month

Sean @ Twisted Fish – Tech LDN Apprentice of the Month

We are happy to announce that the winner of Tech LDN Apprentice of the Month is Sean @ Twisted Fish!

Twisted Fish are specialists in IT infrastructure and cyber security. They operate IT support helpdesks and infrastructure projects for large corporates and small to medium businesses nationwide.

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP).

Sean was nominated by his Skills Coach – Aziz, and the feedback was provided by Sean’s line-manager and Senior Technical Support Engineer at Twisted Fish – Enda Hehir.

You can read the full nomination below!

 

Energy

 

Sean has shown the level of energy and interest that is needed to keep up with a very busy IT support desk. Due to the nature of our business, we are constantly on the phone with clients, so being positive in interactions with our client base is very important. He has also worked on internal projects setting up new machines and desk setups for new starters, and has been instructing the new people on how their setup works. We have had nothing but hugely positive feedback from managers about his attitude and professionalism.

 
Enthusiasm

 

Sean quickly showed a level of willingness to learn and succeed in this new challenging role. He is always asking questions, always wanting to push himself out of his comfort zone to see if he is able to take the next task on. IT is a vast world and can be very overwhelming to a new person coming in with no experience, but he has not shied away from any challenge put in front of him. Because of his pushing, Sean is actually going to be working on the live 1st line Helpdesk come the start of January.

 

 

Willingness To Learn

 

When not on an assigned task, Sean is always studying, be that internal systems he will use in his role as a 1st line Support engineer, or Microsoft subjects for his LDN coursework or further exams he is looking to take. When being instructed on various fixes for our clients issues, he is always attentive, takes notes, and asks questions if required. I know that if Sean has been taught a subject, there is no need for repeated explanations, as he has taken on board the information the first time. This is vital in our line of work, as this directly impacts his effectiveness when dealing with clients directly.

 

Ability To Take Feedback

 

We have had several employee reviews with Sean since starting with us and each time I have seen a jump in his confidence with the role he is being asked to train for. We have spoken about what courses and exams he will look at taking in 2020 to help move himself, and our business forward, and he is taking this all on board. He also questions if he can do anything differently, or better, which shows a level of self-reflection we find in our best team members.

 

Propensity To Take Action 

 

Sean started with Twisted Fish with two other apprentices, but quickly showed the level of “wanting” that is needed to exceed in this company. He has been heavily involved with our move from our new office back to our old premises. He took on tasks with our Senior Technical Lead to deliver this project with no fear.

To expand on the above, Sean was tasked with assisting the Senior Technical Lead to plan and execute the move of 20 staff member to our newly refurbished office. No task was too small for him to be involved with, from moving desks and equipment, to working and planning out the networking for each user’s desk. This was the first time he was ever involved in a project like this, but was a pleasure to work with. He had every desk ready for the staff member to just plug in and work, with no issues reported. He was able to work unsupervised but was not afraid to ask when the work became out of his knowledge base. To say that our Technical Lead was very impressed is an understatement (whom is VERY hard to impress).

We recently had a blind vote for our end of year party on the person who had made the biggest impact of the year. Though Sean came second in this list, he only lost due to the fact he has not worked here all year!

 

Congratulations Sean! 

If you’re thinking of HIRING an apprentice with us, click on the link below to discover more!

If you’re thinking of BECOMING an apprentice, click on the link below and find out how!

Frankie @ Empiric Solutions – Tech LDN Apprentice of the Month

Frankie @ Empiric Solutions – Tech LDN Apprentice of the Month

We are happy to announce that the winner of Tech LDN Apprentice of the Month is Frankie @ Empiric Soloutions!

Empiric soloutions are a specialist technology recruitment agency working in data, digital, cloud and security across all industries internationally!

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP).

Frankie was nominated by his Skills Coach – Aziz, and the feedback was provided by Frankie’s line-manager and Head of Systems Director at Empiric – David Laubscher.

You can read the full nomination below!

 

Energy

 

Since Frankie has been with us he has taken on everything we have thrown at him with a smile. No task is too daunting he has integrated well with both the front and back office teams and has quickly become the go to person  for the staff. I often hear his name being called out to go assist other employees.

 
Enthusiasm

 

Frankie looks after all of our first line support for all of our sites both locally and abroad. He has rapidly gained a good understanding of the structure of the business and how it runs, this allows him to prioritise and manage his own work load which he completes with minimal fuss.

 

 

Willingness To Learn

 

While our environment is not typical for an IT department he has been able to learn the ins and the outs quite quickly to best serve the employees. He is also eager to learn things  that are outside of his area of work  so that he is ready to progress when the time comes.

 

Ability To Take Feedback

 

One of Frankie’s best traits is his ability to understand why it is he has gone wrong when I have to correct him,  which is few and far between sometimes I do not have the time to fully explain the reasons and he will go away and do further research himself to get a fuller understanding.

 

Propensity To Take Action 

 

As Frankie has gotten used to the environment he has come in to his own and now actively seeks out ways to improve the environment after being a little shy to take ownership in the early stages of his time with us.

 

I gave Frankie the project of rebuilding our F1 racing simulator which he is well on the path of doing.  Every day he has a few employees keenly asking him for the progress of the project as they all want to have a go in the new car.

He is an asset to our business full stop!

 

Congratulations Frankie! 

If you’re thinking of HIRING an apprentice with us, click on the link below to discover more!

If you’re thinking of BECOMING an apprentice, click on the link below and find out how!

Raeanna @ eu Networks – Future LDN Apprentice of the Month

Raeanna @ eu Networks – Future LDN Apprentice of the Month

 

We are happy to announce that the winner of Future LDN Apprentice of the Month is Raeanna @ euNetworks!

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP).

Millie was nominated by her Skills Coach – Steve, and the feedback was provided by Raeanna’s line-manager and HR Director at euNetworks – Emma Azemi.

You can read the full nomination below!

 

Energy

 

Raeanna has always maintained a great level of energy from day 1.  Not only is she engaged and enthusiastic, she has a positive energy also.  Raeanna is her own person and that is something I admire greatly is someone so young.  She is so professional and for me sets a high benchmark for apprentices.

 
Enthusiasm

 

Raeanna is extremely enthusiastic about everything. When she is given a task she works really hard to complete it and with a smile on her face. She has a brilliant work ethic that is just excellent!

 

Willingness To Learn

 

Raeanna shows great willing on a daily basis. It is because of her strength in this area that she has covered so much in her time with us. Right from the start she became an integral part of the HR team because she asked questions, she took notes and she followed up. Raeanna helps support 5 European countries from a HR perspective and always asks questions regarding local legislations, practices and has taken it upon herself to attend webinars

 

Ability To Take Feedback

 

Raeanna actively seeks out feedback and is very open to hearing it. She takes feedback and learns from it, which I think is a very mature approach.

 

Propensity To Take Action 

 

Raeanna has to take action on a daily basis. If she didn’t we would have interviews not being attended, contracts not being drafted, references not being provided, systems not up to date, information missing in payroll and a whole load of unhappy people in between.

 

 

Although it was towards the beginning of her apprenticeship, I can not let it go unacknowledged just how much Raeanna excelled in her support of recruitment. So much so that she created a whole other role for an apprentice!

 

With guidance from our Director, Talent Acquisition, Raeanna was screening candidates within weeks! She was the first point of contact for many who have now gone on to join our business. The task of doing an initial telephone screen with candidates was a daunting one for Raeanna but she worked hard to get herself comfortable, learn the questions, take guidance and just went for it. The impact that has had in saving time for our recruiting managers is tangible.

 

Further, Raeanna was heavily involved in recruiting for our annual summer intern programme. At the end of the programme the interns stand up and present to the whole company. A number of them directly mentioned Raeanna and the help she had given and impression she had made on them. 

 

I have been involved in running the apprenticeship programme in euNetworks from the very first day and I can honestly say that Raeanna is one of the stand out apprentices for me and her attitude and the way she conducts herself is a really big part of that! I can not imagine the HR team without Raeanna now.

 

Congratulations Raeanna! 

If you’re thinking of HIRING an apprentice with us, click on the link below to discover more!

If you’re thinking of BECOMING an apprentice, click on the link below and find out how!