LDN Apprenticeships: Apprentice of the Year and Manager of the Year WINNERS!

LDN Apprenticeships: Apprentice of the Year and Manager of the Year WINNERS!


We have our winners!

We’re delighted to announce the winners of the Future LDN and Tech LDN Apprentice and Manager of the Year 2020!

This year we were inundated with nominations – receiving more nominations than the last two years COMBINED! So picking the winners was not easy!

Check out our announcement video to hear from our CEO, Simon Bozzoli, as well as from each winner from every category.


Below you’ll find every winner from each category and their fantastic nominations from their respective line-managers and apprentices. Congratulations to everyone nominated this year and to the LDN Apprenticeships Apprentice and Manager of the Year winners!

Tech LDN Apprentice of the Year

Matthew Rosete


Nominated by Pritesh Mawdiah: Head of Tech Support & Development

Matthew is one of the youngest apprentices we’ve had at Shocklogic and he is an outstanding human being!

His love for his work, his capacity to grow in every area of his life, his ability to confront difficult situations and take away a learning from every failure is an inspirational attitude for the team and the organisation.

He is an amazing member of the team and is always willing to jump in and help, always willing to teach others what he’s learnt and this, truly, is love care and commitment to that he does.


Matthew deserves not only apprentice of the month but also apprentice of the year should be created for such talented young minds. 

Future LDN Apprentice of the Year

Farhana Begum

Royal Society for Blind Children

Nominated by Sue Rivett: Service Improvement Manager

I’m really proud to nominate Farhana Begum for the Apprentice of the Year award.


When Farhana came to RSBC for a taster day she was quiet, timid and unsure of herself, though she demonstrated enough of the skills and qualities we needed for us to see her potential and offer her an apprentice place with RSBC.


We had expected our Apprentice Administrator role would provide the candidate with experience in completing a range of administrative tasks, such as making bookings, liaising with suppliers, keeping records and producing basic reports. However, the most important aspect of the role was handling all incoming phone and web enquiries. This required the postholder to have the confidence and maturity to be the first point of contact for families of visually impaired children and young people, some of whom might be in a fragile emotional state and all of whom were seeking advice or support.


As well as performing this vital aspect of the role so well, it quickly became apparent that Farhana was a super quick learner, had excellent organisational skills and was keen and eager to expand her role and take on new responsibilities, whilst at the same time managing the requirements of her apprenticeship work for Future LDN. So, within a short space of time, she took the lead in piloting the department’s use of a new CRM database, which involved her liaising with colleagues across the organisation, monitoring, troubleshooting and feeding back on issues and, in the initial stages, managing both digital and back-up manual systems. Her success in this earned her recognition from her departmental director and led to her being entrusted with other new projects, including responsibility for the department’s social media output.


Farhana has fully demonstrated EEWAP and her personal growth throughout her apprenticeship period has been impressive. It didn’t surprise me or any of her colleagues that she met all her deadlines and completed her apprenticeship modules with no work returned. She is a much-liked and greatly-valued member of the RSBC team and we had no hesitation in offering her a permanent role on completion of her apprenticeship.


Many thanks to LDN Apprenticeships for their support and I look forward to Farhana’s continued success in her future career.


Future LDN Manager of the Year

Adrian Califf

Warner Bros

Nominated by Future LDN Apprentice: Charlie Wait

I am nominating Adrian because I don’t believe anyone could have been as lucky as I was to have such a kind and considerate manager.

When joining Warner Bros, I entered a timid boy riddled with external problems and a fear for self-value. Adrian relentlessly stood with me and offered support and care in factors that others would turn a blind eye at. My time with Adrian has helped refine me and has most definitely turned me into the well-rounded man I am today.

Whilst working with Adrian, I was taught a myriad of information about film. From the basics of how the industry works, the progression & hard work needed to stick around and the technical nitty-gritty which is always evolving and forever changing the media landscape. Adrian would rigorously teach me the “ins and outs” of technical know-how and I in return would relish in the opportunity to indulge in his rhetoric.  

In regard to personal life, I was struck by a bout of bad health. Adrian always offered help & guidance and would make visits to see if I was ok and getting better. I then had a misfortune of family issues which was no uncommon factor in my young life. Adrian helped me, showed me how to be self-sufficient, deal with the pain caused by these circumstances and went out of his way to make sure I was safe.

The thing that I am most grateful for is the number of chances he took on me. I entered expecting to become the tea boy but Adrian gave me chance upon, chance to prove myself. Sometimes our ideologies and visions would not align but that was only because Adrian had already considered the possibilities had seen their downfalls. If it was a possibility that he may not have considered, then instead of rejecting my ideas he would help me carry them out and see them to full fruition.  

Adrian is a brilliant manager not because he leads from the front but because he leads from the back and by doing so, makes sure no one is left behind! He raises you up when you’re down and pushes you forward when you fall back.

“A Leader is one who knows the way, goes the way and shows the way” John C. Maxwell.


Tech LDN Manager of the Year

Marc Roberts


Nominated by Tech LDN Apprentice: Leydiane Alves de lima

Marc has been the best manager to work for as he is all things you would wish for when working at a new job. Since my first day, he has made me feel a part of the team and eased my nerves of starting a new job in a completely new field. Despite not knowing much and needing help with small things, he always made me feel like a valued member of the team and invested in me before I could see any potential in myself.

No matter how long I took to complete a task he was always patient and understanding, and gave me all the time I needed to figure it out.

In addition to that, he has involved me in more challenging tasks which has given me valuable experience doing so in the right time to ensure I did not burnout. These are the things that make him an excellent leader of the tech team and CTO to hiyacar as he displays these attributes consistently to anybody that needs his help whatever the time.


LDN Apprenticeships: Apprentice of the Year and Manager of the Year WINNERS!

Apprentice & Manager of the Year 2020 Nominations


We’re delighted to announce the nominations for this year’s LDN Apprenticeships Apprentice of the Year and Manager of the Year!

This is a great opportunity to showcase all of the brilliant and fantastic work our LDN Apprentice class of 2019/20 have achieved throughout their apprenticeship. 

It’s also a chance for apprentices to highlight the dedication and hard work their line-managers have put in during their time as an apprentice. So for the second year running – we are awarding the Manager of the Year trophy across both our Future and Tech LDN pathways.

Check out the nominations below!

Apprentice of the Year

This award is an opportunity to specifically congratulate apprentices within both the Future LDN and Tech LDN programmes that have not just excelled within their apprenticeship but also within their workplace, becoming an integral part of their team and showcasing #EEWAP to the absolute maximum!

Each apprentice in this category has been personally voted for by their line-managers and colleagues. From running a team of Software Developers to Project Managers at BT Sport – this award in the past has showcased some truly inspiring talent who have now gone on to futher their careers!

The nominees for the Apprentice of the Year as listed below are:


Manager of the Year

For the second year running – we are pleased to announce our nominees for Manager of the Year.

This award gives our LDN Apprentices an opportunity to thank their line-manager for the support they’ve given them throughout their apprenticeship. It’s been great to read what our apprentice across all pathways have said about their line-manager and the different ways each one has helped their apprentices – whether it’s professionally or on a more personal development level.

The nominees for the Manager of the Year Award as listed below are:

Tips & Advice On How To Use Video Call Software for the First Time.

Tips & Advice On How To Use Video Call Software for the First Time.


Remote work is on the rise!

More and more businesses are making the switch to digital platforms which allow them to stay connected, wherever and whenever! But what can you do to keep up to date with the latest video call software?

Here at LDN Apprenticeships, we’ve been using video call software for a number of years throughout different areas of the business. From delivering a fully digital workshop for our apprentices – to conducting interviews with applicants and candidates interested in starting an apprenticeship.


For example – we use Zoom at LDN Apprenticeships. Other online video call software will work in similar ways, with the same rules and tips mentioned below applying to all. 

To help our candidates, apprentices and staff understand how to join a Zoom call, we created a handy video for them to follow!

Some practices for a normal interview or meeting can be transferred over to a video call. But there will obviously be some differences to consider not only from a technological side – but from a personal perspective as well.

So if you’re finding yourself conducting video calls from your home or doing video interviews for a potential new job, we’ve pulled together some tips and advice that will go a long way in helping you conduct a professional and smooth video call.


Before joining a call, place yourself in a quiet environment.

Background noise can sometimes interfere with the overall quality of the call, meaning some information is lost or missed! To avoid this issue, staying somewhere such as a study room or library can increase the chances of a successful call.


Choose a clear background.

Sitting in front of a blank wall is recommended to minimise distractions for others on the call. We do not recommend sitting near harsh lighting such as a window as this can damage the video quality of the call, making facial expressions harder for the host to read!


Position the camera appropriately.

As this is a virtual call, the only body language available for others to recognise are your facial expressions. This means the camera should be adjusted to be above the shoulders with space at the top of your head to ensure all attendees can see you clearly.


Wear appropriate clothing.

Treat the call as if you’re meeting other attendees in person. Wear something smart appropraite and not your pyjamas! This sets an excellent example to the host and represents yourself well as an individual!


Language must be professional and appropriate.

This also includes any family members in the background, another reason why finding a quiet environment is recommended! Inappropriate behaviour on a call can also end the call short or in worse cases, have strong consequences.


Use a good quality pair of headphones.

Using headphones will help out massively when cancelling out any background noise there might be. If you’re in a room or public place with other people, they won’t want to hear your meeting as well! Headphones are almost essential if this is the case.


Mute your microphone when you’re not talking.

This is especially useful when you’re in a video call with more than two people. Some microphones can pick up extra noise and feedback – which everyone else on the call will be able to hear. If you’re not speaking, just mute your microphone! This way there’s much clearer communication between everyone in the video call.


Prepare for the call 10 mins prior to the schedule meeting time.

Joining an empty meeting room allows for any technical errors such as a broken microphone to be discovered before the actual call. Here you can also adjust the camera, volume and check internet connections before the host enters. This means you’re ready to go straight away and not keeping anyone waiting.

Ready to kickstart your career?

Click the ‘Get Hired’ link below!

More news from our channels

Joseph @ Lilian Baylis – LDN Apprentice of the Month

Joseph @ Lilian Baylis – LDN Apprentice of the Month




We are happy to announce that the winner of LDN Apprentice of the Month is Joseph @ Lilian Baylis Technology School!

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP).

Joseph was nominated by his Skills Coach – Aziz, and the awesome feedback was provided by Joseph’s line-manager and Network Manager at Lilian Baylis – Sinasi Eryilmaz.

Joseph is also an apprentice from the Lambeth Made initiative – which helps young Lambeth residents kickstart their careers with an apprenticeship.

You can read the full nomination below!




Joseph may not come across as an energetic person however he always has more than enough energy to perform his tasks and to do his job. He does not run around like a headless chicken even if he is extremely busy and under pressure. He always uses his energy efficiently and effectively by planning, organising and prioritising his jobs. I think this is one his greatest strengths.



Joseph is a driven person. He is always enthusiastic about bettering his skills and learning new ones. He has always been happy doing his jobs including the most routine and boring ones.

Joseph has had prolonged cold for a few months and he also recently had a minor surgery which did not stop him coming to work.


Willingness To Learn


Joseph joined us as an apprentice in August 2019. When we interviewed him for the post I noticed that he knew what he wanted, he had clear plans for his future, and he asked a lot of questions. What impressed me the most was that Joseph was an excellent listener, which I believe is a key attribute and sign of willingness to learn.

Joseph is a quick learner, he rarely asks the same question twice. He is always keen to learn something new and never shies away from extra jobs and responsibilities.


Ability To Take Feedback


Joseph was a student in Lilian Baylis Technology School before joining us as an apprentice. I did not know him personally while he was a student but no teacher has given a negative feedback about him, all feedback was positive. As his line manager, I have not had to give any negative feedback to Joseph yet. Joseph has taken positive feedback really well, he has not become over confident, arrogant or complacent.


Propensity To Take Action 


 Joseph never stops thinking and doing things, he is an observant person. When he notices something is not right, he takes action to correct them. Our IT office is much tidier and cleaner since he started. He cannot stand a mess and does not postpone his tasks.


 Outstanding Achievements

Joseph has been completed following tasks that have benefited the school immensely;

  1. Joseph carried out a teacher laptop hard disk upgrade last summer. He upgraded the hard disk of 80 teacher laptops with minimum help. He is now fully in charge of maintaining them without my help. Due to his work, laptops perform much better.
  2. He audited 400 Chromebooks and has been responsible from proactively managing them. Because of this, we have less damage to Chromebooks and they are effectively used.
  3. We purchased online Asset Management System, Joseph has been responsible from setting it up and maintaining it.


Congratulations Joseph! 

If you’re thinking of HIRING an apprentice with us, click on the link below to discover more!

If you’re thinking of BECOMING an apprentice, click on the link below and find out how!

What do you need to know about becoming an apprentice?

What do you need to know about becoming an apprentice?


It’s National Apprenticeship Week! So, we thought we’d answer the three BIG questions we receive daily from applicants looking to start an apprenticeship.

Why should I do an Apprenticeship?


Whilst the opportunity to earn a wage whilst gaining a qualification is a clear advantage, there are many unspoken advantages to becoming an apprentice!

Apprenticeships provide amazing work experience whilst you gain a qualification in a field that you’re interested in! This is a brilliant chance to show your line manager or colleagues your employability skills. Opening the potential for you to progress in your career quickly.

Not only is the experience and qualification a huge benefit, there are also student discounts available to apprentices. Cheaper travel and online shopping make budgeting on an apprentice wage that tiny bit easier.

How do I become an apprentice?


There are a variety of different ways you can become an apprentice and you can find them just like you would with any other job role.

A great thing about apprenticeships though is there are designated websites and job boards specifically for young people looking to find an apprenticeship.

The likes of Not Going To Uni, Centre of Apprenticeships and of course, The National Apprenticeship Service are great places to start looking.

Each apprenticeship provider require a different application process.

 At LDN Apprenticeships for example, we don’t ask for CV’s. Instead, we look for something called EEWAP – Energy, Enthusiasm, Willingness to learn, the Ability to take feedback and the Propensity to take action in our applicants.

Take a look at the opportunities page on our website here: https://ldnapprentices.secure.force.com/opportunities


What happens when I complete my apprenticeship?


This is the burning question! Do you get hired full-time? Do you go to university? Can you do another apprenticeship?

Many of these outcomes are down to you! The reward of doing well throughout your apprenticeship can most certainly result in you being hired full-time by your employer.



This is the most common outcome for LDN Apprentices. A massive THREE OUT OF FOUR LDN Apprentices who complete their apprenticeship with us are hired full-time by their employer. Result!


But it isn’t the only positive outcome. Some apprentices go on to further their education. Either progressing onto a more advanced apprenticeship or heading to university.

Other apprentices may go on to another company within the same field of their apprenticeship! With a year’s worth of experience and a qualification in the bag, you can become hot property for some businesses!

Working as an apprentice also gives you an excellent chance to build up your industry contacts. It means that you’ll have a network of people you can seek job advice or help in finding your next role from.

Read more information about becoming an apprentice on our FAQ page for applicants and apprentices HERE.

Hear it from the LDN Apprentices…

We caught up with Lambeth Made, Network Engineer Apprentice, Joseph to find out how he’s finding being an apprentice in the IT industry.

“Being an Apprentice in the IT industry is very fast-paced and very demanding, but it can also be very rewarding if you enjoy what you are doing. It is also a great opportunity for you to get a deeper understanding of the IT industry and gain more knowledge from experts in the field.


Being an Apprentice also comes with a lot of dedication to studying, but if you put your head down and plan your time effectively you will achieve great things!”

Lukas started his Apprenticeship back in August and has since thrived within the recruitment sector. Lukas shared with us his aspirations for life after an apprenticeship.


“Working as an apprentice in the Client Services sector is some hard work. However, this sector gives you loads of unique skills and develops your existing ones for a healthy financial lifestyle in the future.


I would say it’s amazing! As I like to say, I want to be part of the one percent financially and this sector will help me get it!”

Digital Marketing apprentice, Elliot spoke to us about how his current role inspired him to develop his industry knowledge.

“Being a digital marketing apprentice is fantastic as it covers such a wide spectrum of roles, meaning it will interest almost anyone.


I realised my passion lied in analytics, and found that SEO was a great option for me – and it hasn’t let me down.

Every day I tackle new challenges, use new tools, and gain new skills to further my progress in becoming a fully-fledged digital marketer. Best of all, I’m loving every moment of it!”

Ready to kickstart you career?

Click the ‘Get Hired’ link below!

More news from our channels

Maddie @ MRM McCann – LDN Apprentice of the Month

Maddie @ MRM McCann – LDN Apprentice of the Month




We are happy to announce that the winner of LDN Apprentice of the Month is Maddie @ MRM McCann!

LDN Apprenticeships highlights a clear message of what makes an AWESOME Apprentice; they must show energy, enthusiasm, willingness to learn, ability to take feedback and propensity to take action (EEWAP).

Maddie was nominated by her Skills Coach – Kevin, and the brilliant feedback was provided by Maddie’s line-manager and QA Lead at MRM McCann – Hector Ortega.

You can read the full nomination below!




Madeleine came to MRM McCann to develop her knowledge and career mainly within the QA Department.

Since the beginning she has been a very solid, trustful and reliable member of my team! Maddie has spent parts of the week with the Development Team learning and putting into practice several subjects related to Dev.

Ever since day one she has demonstrated great learning of her roles and tasks; applying this knowledge on her position with good management, leadership and ownership skills.

Maddie is always happy and positive, demonstrating our Company Values, also known as the 5C’s (Collaborative, Commercial, Creative, Curious and Can Do); all attributes she excels  within the QA Team with great care. Her communication is very open minded with everyone at all levels.

She knows the company policies and objectives well, and works hard to meet any deadlines, even if this involves working extended hours. Fast, accurate and to the point always being able to deliver well on time.



She is extremely proactive, curious and willing to learn and know more; the why and the how Agile Software Development is our strength at MRM and the importance of having a solid Quality Assurance Team to ensure the greatest level of quality of everything that is produced.

Maddie is always keen to help, even when there is a lot for her to complete. She never hesitates in taking tasks from other people in the team or finding a way to assist in other ways or advance on something else.

She will not stop until the acceptance criteria defined in the scope of the project is met. She will try all the possible ways and user journeys until the expected results are proven to be valid, that either being developing certain pieces of code or testing the outcome of the software produced. Her organisation, methodology, patience, hard work and care is something to be very proud!


Willingness To Learn


She has gained through the months a great knowledge about the clients and job and she does not hesitate in transferring this to anyone who approaches her. She is always keen and willing to help at any time anyone, and not just within her team but across every team and person within the company. A very professional, impressive time-keeping and quick learner.

She does not hesitate in asking members within her team or other teams as Dev, UX, Designers, Project and Account Management about anything she does not know or want to know more. The true fact is that she is never without anything to do at the times we are quiet at work, she instead spends her time learning new tools either taking the online courses or by shadowing other members of the team.


Ability To Take Feedback


Knowing how to listen, understand and process any feedback, whether positive, negative or neutral is one of the most important tasks on anyone’s career development, especially at the early stages taking experience from a first employee and the futures to come. Madeleine is no exception and I often refer her good understanding as a great example to other members of the team.

She follows on each question we at QA raise on a most perfect timely manner, having always a professional and to the point answer, and where appropriate, taking ahead any suggestions, queries, good or wrong ways into consideration either for use or future reference.


Propensity To Take Action 


Due to the business nature, we are a fast-paced environment where not always the right, most appropriate and process-defined way is taken in order to complete certain projects.

We in the QA Department are at the very last stage of the Software Life Cycle Development, and that is a big responsibility what lies on our backs. We work following a very strict process, with lots of documentation and checklists, software tools and liaising non-stop with multiple departments. We work as individuals, in couples and a part of a wider team; Madeleine has exposure to all of these different possibilities, and learnt well about all the processes, security and checklists we must adhere in order to provide what we excel at; a great quality product. However, coming to that point is not always as straightforward as one may think.

Along the way, processes and checklists become merely communication over emails or in person, and information starts to be missing and/or incomplete in order to make our work. Chasing is super important, and requesting the right briefs and documents to be able to do the work mandatory, even when other teams try to push through the work to QA without the relevant documents.

Madeleine has learnt that saying no does not always mean a negative word, and so reporting situations which are not right. She does not stay quiet; she does not fear nor hesitate in having her voice when something is not right, and she is encouraged to do so; because she knows he tasks and role, and her attention to detail and work well done her greatest strengths.


Outstanding Achievements


Because of the nature of the program, Maddie has spent her time across different teams and departments to get a most wide knowledge on how the Agency works. Hence although hard to nail down to merely one example, it is worth to highlight the week she spent with the User Experience Team.

She had some induction sessions with our UX Department, who provided and shared an overview of what the UX team does and how involved they are at the different stages of the projects. Thereafter, as part of her exposure to UX, she was invited to come along with the UX Team to a Journey Mapping Workshop, get involved and understand how these are created.

Such workshop was structured by a presentation from the Lead Data Strategist and the UX Practice Lead, followed by a discussion into customer experience and how one should look at Journey Mapping in four easy steps: Deciding on the topic, collecting the data, defining the goal and express your idea (clarity over beauty, it is not all about the visual impact visual impact comes second).
She learnt from this that mapping as such, has different levels:

  • Relationship mapping. Maps the relationship between a person and a brand at different moments in time. This is one of the tools within MRM to help find individual truths, smooth the way and stir the soul. The map is only a starting point and is rarely the only tool used, but provides a broad view, which can be expanded upon to provide more detail
  • Experience mapping. Shows total customer engagement
  • Journey mapping. Shows a customer’s full path through a product or service
  • Touchpoint mapping. Provides a clear view of a customer’s interactions with a product or service.

The workshop concluded by an interaction in the real life. Split into teams, they were asked to go to different coffee shops around the local area, then came back to put in practice and create a map with all four elements: relationship, experience, journey and touchpoints.
The outcome was a success and interesting to see how other team members thought of issues others did not considered such as a lack of gluten free options in the shop or the music not fitting in with the theme of the shop.

Lastly after the workshop, the head of UX briefed Madeleine on a map that needed to be updated for one of Vauxhall microsites. She was asked to add any new paths that could be taken by customers across the website, any new touchpoints and the relationship with the site, in this case, when buying a car. Her valuable additions included stages in a person’s lifetime when to purchase a new car; for example, this could be retirement or when becoming a parent. Other tasks required adding any pain points that could occur during the use of the site and car purchase, as example, the customer may feel out of control after purchasing the car if they were not updated on the status of their delivery. The practise was a success, and it involved several iterations of updates until completion!


Congratulations Maddie! 

If you’re thinking of HIRING an apprentice with us, click on the link below to discover more!

If you’re thinking of BECOMING an apprentice, click on the link below and find out how!