During the Apprenticeship, Apprentices will understand networking and architecture as part of studying towards a CCNA 1 or CompTIA A+. This includes understanding how switches, routers and servers interact and how to both configure these systems and troubleshoot simple problems. Apprentices will understand the key components of networks, know about different operating systems, network protocols and the services provided by network systems. Apprentices will develop the skills required to ensure network security.
As businesses increasingly manage their systems through cloud services Apprentices will need to develop configuration and management skills relating to the cloud; including disaster recovery.
Apprentices will be required to gather the information required to provide advice and guidance. Apprentices will use IT tools to produce management information that will then be used to identify actionable trends and make suggestions to improve a help desk service. Particular attention is taken to help Apprentices understand your business processes and methodologies be that waterfall or agile; basic legal issues they might encounter; and the different systems in your business.
Typical Job Titles: Network Technician, IT Support, Network Engineer, Systems Engineer, Network Administrator
Qualification: Level 3 Infrastructure Technician with Vendor Qualifications
Duration: 13 months
Off-the-job Training:1/2 day per week training at our Lansdowne training centre
Self – Study: 3.5 hours per week during contracted hours
Content: Delivered through in-class learning workshops and one to one coaching. Individualised learning guided through PluralSight content and community support.
Progression Options: Level 4 Network Engineer Apprenticeship